First Impression & Registration
Most first-time visitors to the Gentingbet website are struck by its minimalist design. The design team have stripped away any unnecessary menus, promotional material, and irrelevant information to present an elegant interface that’s easy to navigate and pleasing to the eye. However, the clean interface doesn’t mean that the Gentingbet lacks the options you would expect to find on a betting site – they are just neatly tucked away and accessible by clicking the neat, three-line menu icon at the top left of the screen.
Pulling down the menu tab reveals numerous options for accessing every page on the site – from other betting suites to the terms and conditions of use. You’ll also see how you can access all the latest promotions and bonuses, as well as view your account information.
The sports betting interface
The Gentingbet sportsbook is very clearly laid out and easy to navigate. On the left-hand side of the screen, you’ll see all the different events listed A – Z, as well as links to promotions, price boosts and betting insights. You can either scroll down through the different events or use the search box at the top to find the one you are looking for.
When you select a sport or event, the central pane will then display the different games and the odds that the platform offers. The tabs along the top let you choose between in-play events and the different bet types available, such as final match results, both teams to score, etc. When you have made your choice, you’ll see the betting slip on the right hand side is populated with the relevant information.
All in all the layout is fairly standard and our Gentingbet review found there is nothing to confuse even those new to the world of sports betting.
Some newer bookmakers are a little over-ambitious when it comes to their online platforms and this has been known to slow them down. However, as we have noted, Gentingbet has opted to keep things streamlined and, as such, we found the pages were extremely responsive and quick to load – even when complex betting slips had been put together.
One tried and tested way for platforms to entice customers is with a generous bonus or two – so how does Gentingbet measure up? For an in-depth view, you can check out our review of the
Gentingbet bonus code, but for now, what follows is a quick overview of what’s on offer.
Bonus Bets
Gentingbet doesn’t offer much in the way of a welcome bonus, which came as a surprise to our review team. However, what the platform does offer is a £10 bonus bet if your first settled bet doesn’t come in. Of course, this is better than nothing, but if you have seen our
10Bet review
or our
Mobilebet review
then you’ll know that there are more generous offers out there.
Alongside the initial bonus bet, Gentingbet runs other promotions to keep things interesting. Usually these are specific to a particular event, such as a £1 extra bet for every goal scored, or a bonus bet if you bet on the horse racing and your bet doesn’t come in but a particular horse takes first place instead.
Odds boosts
Our Gentingbet review team found that the platform does offer good price boosts. Most of these are focused on football, but there are often offers on other major sporting events. These tend to come and go quickly, so sports fans are advised to check the promotions regularly!
Rating the Gentingbet bonuses
So how do Gentingbet’s bonus offers measure up against the competition? Well, the welcome offer doesn’t really stand out against other platforms’ offerings, but the Gentingbet ratings are bolstered somewhat by its creative bonus bet offers and regular price boosts. It should also be noted that the Gentingbet offers are suitable for entry level players and are often delivered by way of a consolation prize if your bet loses.
Get BetMGM UK Bonus
New cust only. 7 days to place a qualifying bet of £10 at Evens (1/1) for 2 x £10 Free Bets (min odds 2/1) & 2 x £10 Free Accas (trebles & above at min odds per line 1/2). Expires 14/03/25 23:59. Cannot be used on e-sports & non UK/IE horse racing. 7 day expiry. Exclusions apply. Stake not returned. 18+. Full T&Cs apply.
18+. T&Cs Apply.
Sports fans are increasingly prioritising betting on the go when choosing a platform. In fact, mobile technology is particularly suited to sports betting as it means users can access their mobiles to make in-play bets whilst watching an event. With this in mind, our Gentingbet review team takes a closer look at the platform’s mobile offering.
Is there a Gentingbet app?
The Gentingbet app is a well-produced offering that echoes the website’s streamlined design. Available on the Apple Store and Google Play, it is easy to download and quick to load. However, whilst the interface looks almost identical to the website, users should be aware that only the platform’s casino suite is actually playable via the app. When it actually comes to selecting the sports betting options, the app will open your device’s web browser and take you to a mobile version of the main website.
Mobile-friendly website
Whilst it is a little disappointing that the app does not deliver the sports betting service, our Gentingbet review found that the mobile version of the website was just as easy to use and once the interface was open in the browser there was actually very little difference.
The mobile site was quick to load and once again shared the familiar, stripped down layout of the app and desktop site. As such, it can be enjoyed equally via your mobile phone or tablet and the usability is barely affected by the change in screen size.
Users will find the mobile site offers complete functionality – which includes the facility to make deposits and withdrawals, as well as change account settings. In fact, our Gentingbet review team was unable to find anything that you can do on the desktop website that you can’t do on the mobile version.
Gentingbet has built a solid reputation as a sports betting platform, but it doesn’t stop there. There are in fact several other ways to bet and Gentingbets reach extends beyond sports and far into other areas of the igaming world.
Casino
The firm behind Gentingbet actually started life as a casino and continues to have physical venues around the world, so it will come of little surprise that the platform now offers a top casino gaming section. The casino features hundreds of slots titles, from top developers including Evolution Gaming, Playtech, NetEnt and Red Tiger. All the usual themes are represented: ancient Egypt, Norse mythology and classic fruits and jewels. Top titles include Street Fighter II, Book of Ra and Lucky Lady’s Charm Deluxe.
Aside from its great range of slots Gentingbet casino also offers several table games. These are single-player versions of familiar casino favourites, including roulette, blackjack and baccarat. There are also several video poker titles, offering different formats of the game.
Live casino
The casino and table games offer plenty of entertainment, but nothing quite matches the thrill of making bets with a live dealer. The Gentingbet live casino suite is powered by Evolution Gaming and Playtech, meaning its titles are some of the best the industry has to offer. What’s more, being a well-established casino chain, Gentingbet’s live suite benefits from having several exclusive titles. There are several versions of roulette, black jack and baccarat to suit all levels of player. Our Gentingbet review found that the live casino offering is head and shoulders above much of the competition.
Now we have seen that Genting bet offers the convenience of mobile gaming, a good selection of bonuses as well as other betting suites, it’s time to look at another important factor – payment options.
Making deposits at Gentingbet
All Gentingbet platforms have a minimum deposit of £10. The payment options are slightly more limited than some online betting platforms, which is perhaps linked to the fact that Gentingbet also operates as a physical casino. In fact, if you become a member of one such club you can actually fund your online account via the physical cashiers in the casinos! However, those that are looking to take advantage of the sports betting side of things have the following options: Maestro, Visa Delta, Visa Debit or Visa Electron. There is no charge for making online deposits and funds will reach your account immediately.
Whilst some may be disappointed that various charge cards and online payment options are not valid, it should be noted that Gentingbet offers all of the latest payment protection protocols to protect user payments.
Withdrawing your winnings from Gentingbet
Withdrawals work in more or less the same way as deposits. The minimum amount Gentingbet allows you to withdraw at one time is £10. Our Gentingbet review team did not find details of any withdrawal limits, however, any transactions over £2,000 will be subject to additional verification and AML checks, which could mean they take longer to process.
Withdrawals are usually processed by close of business on the day the request is made, however standard processing times apply thereafter. UK customers can expect to wait around 3-4 business days for funds to reach their bank accounts, whilst international customers will wait 5-7 business days.
As we have already mentioned, Gentingbet has a network of physical casinos and has been providing betting services of all kinds for decades. It will therefore be of little surprise that the company has a solid customer service infrastructure in place, with plenty of options when it comes to making contact.
Live help
Live help is available via the web chat 24/7. The only day that the team is unavailable is Christmas and you can expect a response within 2 minutes. All you need to do is click on the ‘Live Help’ button in the bottom right hand corner of the whichever webpage you are on and you’ll be connected within moments. Note however, that the live chat feature is not offered via the mobile app.
Email
If you are using a mobile device, or if your query is longer and more complex, then you have the option to email the team. As with webchat they are available 24/7 but with email, response time will depend on the nature of your query and how busy the team is at that time.
Get BetMGM UK Bonus
New cust only. 7 days to place a qualifying bet of £10 at Evens (1/1) for 2 x £10 Free Bets (min odds 2/1) & 2 x £10 Free Accas (trebles & above at min odds per line 1/2). Expires 14/03/25 23:59. Cannot be used on e-sports & non UK/IE horse racing. 7 day expiry. Exclusions apply. Stake not returned. 18+. Full T&Cs apply.
18+. T&Cs Apply.
Telephone support
Gentingbet has another advantage over many online betting operators in that it offers full telephone support. All you need to do is request a call back and one of the customer service teams will contact you within 60 minutes.
FAQ section
The website also offers a fairly comprehensive FAQ section. At first glance, it looks a little light on content, however, clicking through one of the initial subjects takes you to further questions and answers related to similar issues. Subjects ranged from instructions on how to use the website to betting rules and settlement details.
VIP program
Our Gentingbet review team was a little disappointed to discover that there is no VIP program offered, but that doesn’t mean that loyal customers are not rewarded. The platform operates a points system which allows players to accumulate points that can be converted into cash and/or bonus bets.
Whether or not Gentingbet is trustworthy will no doubt be of paramount concern to any potential customer. Thankfully, due to having both online and physical casinos, the platform is subject to some of the most stringent regulation anywhere in the gambling world – it is licensed in Malta and regulated in Britain by the UK Gambling Commission.
Online security at Gentingbet
Is Gentingbet reliable? The simple answer is yes. The platform takes security seriously. Firstly, it’s website is encrypted with the latest SSL encryption technology and DDoS protection, ensuring the data of its users and all communications are kept entirely secure. When it comes to payments, all transactions are subjected to certain security protocols, which in some cases requires verification from users to minimise the chances of payment-related fraud and other issues. As such, you can rest assured that the platform is completely reliable.
Fair play at Gentingbet
Gentingbet is fully licensed and regulated in both Malta and the UK, so customers can be fairly confident that fairplay rules will be adhered to at all times. For added reassurance, Gentingbet also holds a certificate from eCOGRA, meaning Gentingbet’s casino games have all been independently assessed by an external body to ensure fairness across the platform.
Responsible gambling
Sports betting should always be enjoyable, but customers should also know when to stop. With this in mind, Gentingbet offers full responsible gambling monitoring and users can set daily, weekly, or monthly limits to ensure they stay within their means.
