Bonus Offers - 100% matched deposit of ₹7000
Like the majority of bettors shopping around for a new online gaming website to try, the first thing we checked in our Europa Casino review was, of course, the promotions page. When you inevitably do the same, you will find that there are (at the time of writing) about ten bonus offers currently advertised on the website. There are too many to go through each one in detail, so we will focus on the Europa Casino welcome bonus.
This promotion is called the first deposit bonus, and states “you can collect up to ₹168,000 in Welcome Bonuses!” However, this offer is not quite as simple as it may seem at first glance. In fact, it’s one of the more complicated single promotions we in this bonus Europa Casino India review have seen advertised on an online gaming website. We’ll break it down for you now.
Basically, you will get a 100% match bonus on your first deposit up to ₹7000 (meaning you can deposit a maximum of ₹3500 to receive ₹3500 in bonus money). Then, before you can withdraw any funds you must fulfill the wagering requirements of 30x the bonus Europa Casino amount plus your deposit. That’s equivalent to ₹210,000. If you withdraw before having reached the minimum wagering requirements, your bonus and casino winnings will be void. Qualifying games contribute different percentages towards completing wagering requirements. Check the terms and conditions for the full information.
Casino Europa Welcome Bonus Code
After this initial welcome bonus, you can receive an additional 100% match bonus for your first deposit of each new month for a full year, you just need to enter Europa Casino bonus code XM5YTB3 after each deposit. This time you can deposit a maximum of ₹7000 to receive ₹7000 in bonus money (making it ₹14,000 altogether). The terms and conditions are the same, though the wagering requirements, if you’re taking advantage of the full amount, equals ₹420,000. This bonus may not be combined with any other bonus unless otherwise stated.
Our Europa Casino review considers this to be a unique and useful bonus offer, especially for casual or low-stakes bettors, as it can be utilised across small instalments for a year. Most offers will offer you a large bonus amount upfront, but with the high wagering requirements, these can be close to impossible to fully take advantage of in one go.
Europa Casino does have an example of this type of bonus, which is specifically targeted to high rollers and high-stakes bettors. With this offer, you will receive a 50% match bonus if your first deposit is up to ₹70,000. Therefore the bonus money you will receive is ₹35,000. With the 30x wagering requirements, you’ll need to wager ₹2,100,000 or your funds will be forfeited.
Other Welcome Bonus Offers
If you’re looking for something in the middle of these two options, Genesis Casino has a good example. With this operator, you can receive up to ₹30,000 across your first four deposits (the second, third and fourth requiring a Genesis Casino bonus code to be activated). The wagering requirements are 40x, which means spending ₹1,200,000 within the time limit in order to take full advantage of the offer.
Usability, Look & Feel - Minimalistic, but does the job
The first impression you’ll get of Europa Casino is the homepage, and this not only looks slightly outdated, but it also takes a while to load. However, when you get to the casino page, the design is much more modern, with a minimalistic but attractive blue, white and gold theme. Having an aesthetically pleasing theme is a sure way to make any website look inviting and professional, and Europa Casino succeeds on that front. It is also very easy to find exactly what you’re looking for – there are sections listed across the top and a search bar for all the online casino games.
Mobile Casino Europa
As for mobile compatibility, there is a ‘no download’ app available. This means the app can’t be found on the App or Play Stores, but it is available through a link that can be directly downloaded to your mobile or even your desktop – as long as the browser is compatible with Java or Flash. This app contains most of the same features as the desktop site, although pages can be notoriously slow at loading sometimes. We hope to see a mobile app included within the casino service at some point in the future in order to allow their customer base to make use of the most convenient method to play your favourite casino games.
Overall, our Europa Casino India review gives an above-average score to the website’s design and functionality.
Payments - A good range of payment options at Europa Casino
This Europa Casino India review can confirm that there is a decent range of payment options available at this online gaming website. The deposit methods include Visa, MasterCard, Maestro, Skrill, Neteller, PaySafeCard, InstaDebit and more. Most of these methods can also be used for withdrawals. Unfortunately, INR isn’t an accepted currency at Europa Casino.
The minimum deposit limit is €20 (around ₹1750); the maximum is €5000 (around ₹440,000) per transaction for credit and debit cards, while other options vary based on the payment method and currency. Keep in mind that deposits using Skrill and Neteller aren’t eligible for bonus offers, while certain deposit methods entitle you to 10-15% extra cash on your deposit. Check the website for more information and remember to ensure that you are eligible for the deposit bonus when you are signing up. By making use of the deposit bonus, you can gain an invaluable head start within the online casino scene.
Europa Casino can take up to four business days to approve a withdrawal request and process the payment. The e-wallets usually take from 24 to 48 hours once the payout is processed, whereas the other methods can take up to seven business days. The only exception is check by mail, which can take up to two weeks. Withdrawal limits are €9,990 (around ₹880,500) per month, and there is a maximum payout of €500,000 (around ₹44,000,000) on any jackpot winnings.
Have a look at our Spin Palace review for an operator that has one of the greatest range of payment methods we in this Europa Casino review have ever seen, with over 100 to choose from.
Customer Service - A good choice of support options
It is our suggestion in this Europa Casino review that you take a look at a website’s FAQ page before contacting their customer service, as you should be able to find the solution to any small or usual problems yourself. Customer support is crucial within any online casino service to ensure that customers are able to have any queries resolved as quickly as possible.
You can find Europa Casino’s FAQ page via a link on the navigational bar at the top of each page. This is one of the most extensive FAQ sections we have seen before, with almost 70 frequently asked questions under eight headings – ‘General’, ‘Account’, ‘Responsible Gambling’, ‘Deposits’, ‘Withdrawals’, ‘Bonuses’, ‘Technical’ and ‘Live Casino’.
If you are unable to find the answer to your query on the site’s FAQ page, or if you’d simply prefer to speak to a trained representative, you will find more customer support options available than most online gaming sites.
You see, usually, you will find a live chat function and an email address. At Europa Casino, there is also a phone support, which is less common than one might think amongst betting websites. It is vital for an online casino to include a live chat option for customers to ensure that any queries are answered as quickly as possible. Casino Europa tries to avoid this by providing a contact number in place of the live chat option.
This Europa Casino review would usually give high marks for these customer support options, but unfortunately, they are not available 24/7. Instead, you can contact the customer service team between 6am to 12am GMT (or 11:30am to 5:30am IST). Therefore our Europa Casino review will give this aspect of the operator an above-average rating.
License & Security - Full licensing found in our Europa Casino reviews
And now in our Europa Casino review, we will discuss the answer to the main question that everyone should ask themselves before trusting an online gaming website that they haven’t used before: ‘Is Europa Casino legit?’
Europa Casino licenses
Europa Casino was established back in 2003, making it one of the oldest online betting websites around. It is licensed and regulated by both the Gaming Commission of Antigua & Barbuda and the Malta Gaming Authority. The longevity of the online betting site, as well as the fact it is licensed by one of the strictest gaming authorities when it comes to regulatory rules and licensing standards, is convincing proof that the operator is safe and secure. Furthermore, Europa Casino uses SSL data encryption and the site’s games are independently audited by 3rd party testing agency Gaming Laboratories International.
So in answer to the question ‘Is Europa Casino legit?’, we believe that any kind of scam is unlikely, though we always recommend reading all of the terms and conditions very carefully before depositing funds into any online gaming website you haven’t tried before. With casino Europa, you will be able to play some of the best, licensed video poker and live dealer options on the market.
Rewards & Loyalty Program - A comp points system for returning players
As well as the welcome bonus that we mentioned earlier in this Europa Casino review, there are a number of promotions available for existing customers. Here we will discuss the main loyalty program in some detail.
Europa Casino offers a comp points system, which is a popular loyalty program amongst online betting websites, and doesn’t require any Europa Casino bonus codes. Basically, frequent play with your own cash earns you comp points.
World Class Loyalty Program
You earn 1 comp point for every €10 (around ₹880) spent. You can then redeem 100 comp points for €1 (around ₹88). This means you need to spend around ₹88,000 to get ₹88 back, which isn’t the best deal. However, the exchange rate does improve as your VIP tier increases.
You see, as you accumulate these points, you ascend through VIP tiers, of which there are six – ‘Bronze’, ‘Silver’, ‘Gold’, ‘Platinum’, ‘Diamond’ and ‘Premier’. In each of the tiers, you receive a weekly bonus (from ₹4400 to ₹22,000) as well as other rewards. The higher the level you reach, the better the rewards. Some of the rewards at the higher tiers include a personal account manager, faster withdrawal processing times and higher limits, as well as exclusive invitations for the special events and promotions. The inclusion of this loyalty scheme is just another factor that sets casino Europa ahead of the pack in the online casino industry.
Our Europa Casino review considers this loyalty program to be above average when compared to the usual comp points system.