Bonus Offers - 200% deposit bonus worth up to $450
At the time of writing this Winner Casino review Canada, the site is offering one of the meatiest new customer bonuses on the market. Just read our ComeOn review to compare. Winner Casino newcomers can claim a 200% matched welcome bonus up to the value of $450 upon making their first Winner Casino deposit. However, there are some pretty extensive T&Cs governing the deal – so it’s important to read these very carefully.
The Winner casino bonus requires a minimum deposit of $40 and players are limited to maximum bets of $10 when playing their bonus funds if they don’t want to be penalised. The funds are also subject to 35x wagering requirements, with different games contributing differently towards these. For example, all slots and scratch cards will contribute 100%, but roulette and table games could contribute anywhere between 0 and 60%. There is no sports betting bonus currently advertised.
Usability, Look & Feel - Easy to use and simple to navigate
It’s only fair for our Winner Casino casino review to say that the site has its ups and downs in terms of usability, look and feel. On the upside, the sportsbook has a crystal-clear layout and is intuitive and easy to use, while the casino games load quickly and function well on desktop and mobile devices. What’s more, that Winner Casino bonus code is pretty straightforward to claim.
On the downside, however, there is no dedicated Winner Casino app available for download at the time of writing, and the website – which is clearly catered more towards mobile users to compensate – can seem a little cluttered and glitchy when used on an ordinary computer. For example, the toolbars and rotating Winner Casino bonus ads have a tendency to “squash together” when you reduce the size of your browser window, rather than resizing to fit the screen in a user-friendly way.
Payments - A wide range of banking options found in our Winner Casino review
Winner Casino recently launched its useful Winner Wallet – which enables players to keep their casino, sports and poker funds separate in their online account. We like this feature, as well as the fact the site accepts a wide range of banking options such as Visa, Mastercard, Neteller, paysafecard, Skrill, Instant Banking, Trustly, entropay, eco and Sofort. Fees vary between providers, as do Winner Casino withdrawal times, so be sure to check the T&Cs carefully and pick the payment provider that suits you.
At the time of writing, the site’s payment T&Cs are written in Euros and minimum/maximum deposit and withdrawal amounts vary. The T&Cs also state that all cumulative withdrawals of EUR2,000 or more will require address verification – while players are prohibited from withdrawing more than EUR9,990 per month. This may differ in CA$. Some Winner Casino withdrawal times can take up to 10 days, so choose your provider wisely!
Customer Service - A fair choice of support options when you need them
Our Winner Casino review Canada found that the site’s customer support team are available from 6:00am to Midnight GMT, which we fear could prove a little challenging for our Canadian customers. What’s more, at the time of writing, the site is not available in French.
That said, the operator offers live chat, email, telephone and fax support, which is excellent considering many rival operators do not seem to offer telephone hotlines these days. Read our Magic Red Casino review or our Sloty Casino review to see how two key competitors compare.
During the tests we performed as part of this Winner Casino casino review, we found that live chat staff typically responded within a couple of minutes or less, and that the telephone support system didn’t keep us on old for too long either. We noted that VIP members also benefit from personal account managers and an even smoother service.
License & Security - Licensed by MGA and 100% legitimate
The operator is licensed and regulated by the Malta Gaming Authority and is fully GDPR-compliant, which means that those worried about data or Winner Casino fraud can rest assured that the site is 100% legit. If Winner Casino scams are more your worry, we can reveal that the site’s payment protections are pretty solid too. Winner Casino uses 256-bit SSL encryption to protect all financial and other sensitive data inputted into the site. By way of comparison, many other operators rely on 128-bit SSL encryption instead, but feel free to read our 21.com review and our InterWetten review to compare for yourself. Winner Casino hasn’t won any awards in this arena, but we’d definitely say the website is completely water-tight.
Rewards & Loyalty Program - A great tiered VIP program from Winner Casino
Whether you’re playing Winner Casino casino games, placing bets across the site’s sportsbook or trying out its fantastic table games, you can work your way up a tiered VIP programme to unlock future Winner Casino bonus codes and other goodies.
Winner Casino’s VIP scheme is split into seven tiers, which range from entry-level “Member” through “Silver”, “Gold”, “Diamond” and “Platinum”, to sky-high “Elite” and “Black”. As you progress through the rankings, you’ll gain access to birthday bonuses, faster cash out times and, eventually, personalised offers and account managers.
Players can also earn “Comp Points” as they play Winner Casino casino games, which can be converted into real cash playable across the site. As you work your way up the rankings, your “Comp Points to money conversion rate” will improve dramatically. Special event invitations will be occasionally dished out to VIPs, but the details of these events are very secretive.
Not all operators use a points-based reward system. As an example, there is no Pinnacle bonus code and no tiered loyalty program on offer. Nevertheless, thousands of happy Pinnacle punters will tell you that they enjoy consistently great odds, as well as regular individual betting boosts.