Videoslots is a relatively new online casino that was first started back in 2011 by a man named Alexander Stevendahl. The casino has its main headquarters located in Malta where it has grown its player base. The bookmaker has won numerous awards since its inception, winning everything from Best Slots Operator to Customer Service Idol of the year. It has become well established in the online casino industry.
In our Videoslots review Canada we will be taking a look at some of the broader elements that make this operator tick. Mainly, we want to make sure that you have a decent idea of what the current Videoslots sign up bonus entails and whether or not you will be needing a Videoslots bonus code to be eligible for it. Moreover, we will analyse the overall standard of the operator’s customer service, the security of their bookmaker, the usability of the website and any additional offers they might have.
Videoslots is an online operator that is fully focused on their casino experience. Read on should you want to find out more about our Videoslots review Canada. However, if you are looking for a bookmaker with a sportsbook or poker section we suggest you take a look at our Betsafe review and Betway review.
Videoslots Pros & Cons
- Extensive games portfolio
- eCORGA certified
- Excellent website interface
- Has a Videoslots app
- Stringent Videoslots sign up bonus wagering requirements
- Several restricted countries
Bonus Offers - 100% matched deposit worth $20
The Videoslots sign up bonus on offer at the time of writing sees new players on the site receive a 100% matched deposit offer. Once you have made your first deposit of a minimum of C$20 into your account, your bonus will be credited into your account. The maximum amount you can receive for the Videoslots sign up bonus is C$200, which means your first deposit will also need to be C$200 should you want to access the full Videoslots bonus amount. You will also not be needing any Videoslots bonus code to access this Videoslots bonus. The Videoslots sign up bonus has wagering requirements that will require you to wager the bonus amount a total of 35x. This is a fairly standard requirement and you’ll see the same applies to the Royal Vegas bonus code and the Avalon78 bonus.
You will need to activate the Videoslots bonus yourself once it has been credited to you. Navigate to the “My Profile” section of the site where you will then go to “My Bonuses”. You will have the option to activate the bonus any time within 30-days after you have opted in and made your first deposit. Not only will you receive the Videoslots sign up bonus, but you will also receive 11 free spins to use on Starburst. These free spins are free from wagering requirements and have no maximum withdrawal limit in terms of your winnings that have come from the free spins. The Videoslots bonus is fantastic if you are a punter who enjoys their time in the online casino.
Overall, the Videoslots bonus is a great way to start your account on the operator’s website. The 35x wagering requirements are steep but not uncommon when compared to most of the other casino operators out there. The Europa Casino bonus code is almost identical in fact. So don’t be disheartened by your chances of fulfilling the requirements as it is very doable.
Usability, Look & Feel - Great usability at the Videoslots site
Our Videoslots review Canada has come to find that the operator’s website is arguably their weakest facet. When you enter the site, you will notice an array of different writing and colours that are not exactly easy on the eyes. The colour scheme is a black backdrop with plenty of gold writing that makes up the headings. Quite frankly, it is a bit of an eyesore.
We found that the site was easy to navigate and rather intuitive to the users’ needs as you can also use a search bar to find a specific game you are looking for. Overall, the site is not going to win any awards for the most attractive website design. However, it does the important things well in that you can use the website with ease and find what you are looking for without any problems.
Payments - A big choice of banking options at Videoslots
Videoslots allows its players to choose from a truly diverse pool of payment methods to make their deposits and withdrawals on the site. This makes it easy to access the Videoslots bonus with your first deposit. Of course, you can choose any Videoslots deposit method you like but here is a list of the payment methods they have available:
- Visa and MasterCard
- Citadel – Instant Payments
- Interac e-Transfer
- Interac Online
- Rapid Transfer
- SIRU Mobile
There will be varying processing times for your Videoslots deposit and withdrawal, depending on the payment method you use. The Videoslots withdrawal time will vary but appear to be immediate for most of the payment methods. Most ewallets are instant for both deposits and withdrawals. You can view the Videoslots withdrawal time on the website should you feel the need to find out exactly how long your deposits and withdrawals may take to clear.
Customer Service - Award-winning customer service
Our Videoslots review Canada has found that the operator has done an excellent job in keeping players happy with their support staff. This is unsurprising as the operator won the award for Customer Service Idol of the Year in 2019. There are a host of different ways you can choose to contact the Videoslots support staff.
Should you want to send them a long-form message via email, their email address is [email protected] They appear to respond quite swiftly to their customer’s emails, as we have tested this out for you. If you perhaps prefer the convenience and efficiency of a live chat, Videoslots has you covered in that department as well. You can chat to their support staff on the live chat any time as they are available 24/7. Simply enter your name and email address and the topic of your message and they will respond to you shortly thereafter. This is another great way to find out more about the conditions of the Videoslots bonus and Videoslots bonus code.
You also have the option of having one of their support staff call you. While you can’t initiate the call, you can leave your country of origin, email address and mobile phone number in the box that pops up when you choose to contact them this way. They will then call you as soon as they can. Lastly, you can skip any interaction with the support staff if you like, by accessing their in-depth FAQs section. The FAQs section will likely answer any simple queries you might have.
Overall, the customer support at Videoslots is excellent, the staff are friendly and patient and you can access their services at any time. This is great for people playing all over the world in different time zones.
License & Security - Secure, licensed, and reliable
The current state of an operator’s license and security for their online casino is an important concern to have as a potential player. Answering a question such as “is Videoslots reliable?” is important to make players feel at ease on the site. We will also take a look at if there is any Videoslots scam occurring here. Therefore, we have taken a look at the licenses and overall security of Videoslots to put your mind at ease.
You will be pleased to know that our Videoslots review Canada has revealed that the operator holds licenses from some of the strictest regulators. The licenses they hold are from the Malta Gaming Authority, the United Kingdom Gambling Commission, the Danish Gambling Authority and the Swedish Gambling Authority. Furthermore, they are eCOGRA certified which is another reason why we believe there is no Videoslots scam happening.
The security of your personal data, payment information and transaction histories are also protected by a SSL encryption on the website. This stops any third parties from accessing your sensitive information.
We believe that there is no Videoslots fraud going on as they also promote responsible gambling on their site. They will always ask you to verify your identity making sure there are no underage gamblers on their site. Furthermore, they promote GambleAware, GamCare and GordonHouse for players who have addictions to gambling. We believe we have answered the question “is Videoslots reliable?” in full.
Rewards & Loyalty Program - Loyal customers earn experience points
You will find more than just the Videoslots sign up bonus on their site. They also reward loyal customers who have continued to play on their site. It should be noted, however, that they do not have a fully fleshed out loyalty program. It would appear that you can earn Experience Points (XP) that contribute towards you receiving trophies. You complete achievements, that in turn then give you trophies which can be used to earn rewards. These rewards are things like free spins, cash or deposit bonuses. You can see all that you have earned under the “account slip” on your profile. That is all the information they seem to have on the site about their rewards program.
We would be remiss if we didn’t also at least mention their Weekend Booster that starts every Friday. Videoslots keep track of the number of spins and video spins you played during the week which then impacts how much you can win with the Weekend booster. The Weekend Booster gives you a guaranteed win, with the maximum being C$300.
Overall Conclusion - Our Videoslots review for Canada
That concludes our Videoslots review Canada, we hope you have found it to be illuminating. The Videoslots sign up bonus and their loyalty program are great incentives to join and stay on the site. Moreover, the fact that you don’t need a Videoslots bonus code makes it all the more convenient to access the bonus. Appeasing both new and loyal customers is a great way for them to continue the growth of their player base. While the Videoslots could certainly stand to improve the overall look of their website, it functions smoothly and gets the job done.
We feel that the operator has done a wonderful job in providing users with friendly and efficient customer service. Furthermore, they have jumped through all the necessary hoops to obtain their licenses and certificates making them a safe and secure place for punters to enjoy their casino games. And further stamping out concerns of Videoslots fraud.
At the moment, there is no dedicated section on the Videoslots for poker. If you are an avid poker player you may want to check out our 10bet review and our Bet Regal review. However, it should be mentioned that Videoslots do offer a variety of video poker games, as well as some interactive live casino poker as well. While this may not satisfy the real poker heads out there, it is still great for you more casual poker players looking for fun as opposed to high stakes games.
Overall, if you are looking for an online casino with an honestly unbelievable amount of casino games, then you may well want to check out the Videoslots website.
Videoslots Review Canada FAQ
✅ How do I get a Videoslots registration?
It’s relatively simple to create an account at the Videoslots website. You will find that you have to submit some important personal information and create your own username and password. The whole process shouldn’t take longer than a few minutes. Make sure that you read the best Videoslots review Canada has to offer to see exactly what kinds of personal information you have to submit for the brand to verify your account.
✨ Can I trust Videoslots reviews?
There are many positive Videoslots reviews on the internet. The majority of these should give you a fair idea of what it’s like to use the Videoslots site. However, we have noticed that many of these Videoslots reviews are out of date, or a little biased. This is why you should read the most honest Videoslots review Canada has to offer to see what it’s really like to use this popular gaming site.
☝Can I play free video slots at Videoslots?
Videoslots will host many special casino offers that are designed to give you more for your wagering. Some of these deals might match your opening deposits, while others will give you bonus spins for slots gaming. You’ll probably find that most of these special offers will require you to have to put your own money down in some form. But by reading the best Videoslots review Canada has to offer, you’ll get to see whether any of the slot games can be played for free.
💰Will I need a Videoslots bonus code?
All of the Videoslots online casino promotions will require you to have to carry out certain tasks to get your bonuses. Such tasks could include things like signing up to the brand for the first time, or making a qualifying deposit. Plus you will also find some deals that can only be activated by using a certain kind of promo code. Make sure that you read the most helpful Videoslots review Canada has to offer to see what bonus code you may have to use for each of the brand’s promotions.
❓What is the Videoslots contact number?
There are many different ways that you can get in touch with the Videoslots brand. All of the casino site’s contact methods can be used to speak directly to the brand’s friendly and professional customer support team. Make sure that you read the most helpful Videoslots review Canada has to offer to see what the brand’s telephone number is. You will also get useful information about whether Videoslots can be reached either via live chat or email.