If you like the sound of playing casino games from award-winning developers, and having a selection of over 600 to choose from, then our Betastic experts think you’ll love Spin Palace.
As well as the quality gaming experience and multiple different gaming licenses, Spin Palace also offers you a welcome bonus of 100% up to $400. And sports betting fans won’t be left out too much longer, as Spin Sports is about to be launched!
Rather than list off random trivia and facts about each operator, our Spin Palace Review aims to focus on the useful features that matter to you, including the excellent customer service and efficient website.
Spin Palace Pros & Cons
- Generous deposit match welcome bonuses
- 600+ amazing online casino games
- Amazing odds on 70+ sports
- Very generous loyalty reward program
Bonus Offers - 100% welcome bonus worth up to $1,000
The Spin Palace sign up bonus is a three-stage, 100% match welcome bonus that amounts up to $1000 in bonus money. The three stages are as follows:
- 100% match bonus up to $400 on your first deposit.
- 100% match bonus up to $300 on your second deposit.
- 100% match bonus up to $300 on your third deposit.
There is no Spin Palace bonus code required to take advantage of this Spin Palace sign up bonus. Although the promotion offers a high amount in bonus money, and therefore may seem enticing on the surface, there are many restrictions and requirements to take into account. Here is a list of the most important:
- After creating your account, you have 7 days to claim your Spin Palace sign up bonus.
- The bonus amount is subject to a wagering requirement of 70x – meaning if you take full advantage of the promotion and receive $1000 in bonus money, you will have to stake at least $70,000 before you can withdraw the bonus money or any subsequent winnings.
- In the event that you have a positive cash balance after the 70x wagering requirement is complete and you attempt to make a withdrawal, your withdrawal of winnings derived from the bonus will be capped at $100 and the remaining cash balance will be forfeited.
- Different games contribute different percentages to unlocking the bonus. These are as follows:
- Slots (excluding Progressive Jackpots); Keno; Scratch Cards: 100%
- Table Poker; Roulette; Blackjack (excluding Classic Blackjack); Video Poker (excluding All Aces and Jacks or Better); Casino War: 8%
- Classic Blackjack; All Aces & Jacks or Better: 2%
- Baccarat; Craps; Red Dog; Sic Bo; Progressive Jackpots: 0%
If you play on the excluded games (0%) before meeting the wagering requirements, you agree that Spin Palace Casino holds the right to void any winnings made from these games.
As you can see, when you take the terms and conditions into account, this Spin Palace sign up bonus might become much less appealing. However, this is a tough market, our Royal Vegas review found an equally big bonus, but with an even bigger playthrough requirement and the Wildz bonus offers much less cash, but a lot of free spins and is much easier to achieve.
Usability, Look & Feel - An aesthetic and user-friendly site
Our Spin Palace review Canada found the desktop website design to be both aesthetically pleasing and easy to navigate around. You can conveniently explore the main sections of the website using the navigational bar at the top of the page. The tabs are ‘Home’, ‘Sign-On-Bonus’, ‘Loyalty Club’, ‘Casino Games’, ‘Banking’, ‘Mobile’, ‘Contact Us’ & ‘Language’. A quick browse through these sections will supply you with all the information you need regarding Spin Palace.
By clicking on the ‘Language’ tab you will find almost 20 languages available. There are also a number of currencies accepted, including Canadian Dollars, US Dollars, English Pounds and Euros; and you can choose between three odds formats – fractional (UK), decimal (European) or moneyline (American). These options make Spin Palace one of the most accessible online gaming websites in the industry.
When it comes to mobile accessibility, there is a Spin Palace app available to download. This is compatible with Android, iOS, Windows and even Blackberry devices. Unlike most mobile casinos, you can actually deposit and withdraw your funds using the Spin Palace app. This is a unique and very useful feature. However, you don’t actually need to download the Spin Palace app to enjoy the operator’s great range of games – you can access a mobile-friendly version of the website by simply searching for the web page in your mobile browser.
Payments - Plenty of choices found in our Spin Palace review
This Spin Palace review Canada found a wide range of payment options available. The main Spin Palace deposit methods are Visa, Maestro, MasterCard, Paypal, Neteller, Skrill, ecoPayz, Entropay, PaySafeCard, Bank Transfer and more.
Available withdrawal methods include Visa, MasterCard, Paypal, Neteller, Skrill, ecoPayz, Entropay, Bank Transfer and Check. Here is a list of Spin Palace withdrawal times:
- eWallets: 24-48 hours
- Card Payments: 2-6 days
- Bank Transfers: 3-7 days
- Cheques: 14-21 days
- Pending Time: 24-48 hours
The maximum withdrawal limit is $4000 per week, but only if your withdrawal is 5x or greater than your total deposits across all Palace Group casinos; there are no withdrawal fees. Keep in mind that withdrawal requests will be processed in the same banking method used when depositing.
Customer Service - A super-fast live chat service at Spin Palace Canada
It is our suggestion in this Spin Palace review Canada that you should always take a look at a website’s FAQ page before contacting customer support, and although Spin Palace doesn’t have the most extensive FAQ section of all time, there are around 15 Frequently Asked Questions you can read through.
If you are unable to find the answer you’re looking for on the site’s FAQ page, or if you’d simply prefer to speak to a trained representative, Spin Palace offers 24/7 customer support via a live chat function, email and phone. The response times are very fast – within minutes using the live chat feature, or within 24 hours via email – and the support staff are polite and knowledgeable.
Another great benefit is that customer support is available in over 15 languages, including English and French. The one downside, though minor, is that you have to be a member to contact customer support.
License & Security - A trusted provider since 2001
And now in our Spin Palace review Canada we will answer the most important question of all when it comes to contemplating whether or not you should invest your time, effort and money into any online betting website: ‘Is Spin Palace reliable?’
Owned by Bayton Ltd, Spin Palace was established in 2001. With almost 20 years in the industry, there is little doubt that Spin Palace is reputable – only an online gaming website beyond reproach can survive in such an industry for so long. However, this fact alone isn’t enough proof that you won’t fall foul to some kind of Spin Palace scam or Spin Palace fraud.
When it comes to licensing, Spin Palace is actually licensed and regulated by two different authorities: the Kahnawake Gaming Commission (located in Canada) and the Malta Gaming Authority. Both of these gaming commissions are renowned for their high standards when it comes to regulatory rules and licensing standards, as they both require Spin Palace to undergo regular licensing checks that are performed at random. In fact, Malta is widely regarded as one of the ‘Big 4’ of gaming license authorities – along with the UK, Alderney and Gibraltar.
Furthermore, Spin Palace uses 128-bit SSL data encryption and a Random Number Generator (RNG); plus the site’s games are independently audited by 3rd party testing agency eCOGRA.
With all of this in mind, we are confident in this Spin Palace review Canada to confirm that there is absolutely no chance of any Spin Palace fraud or Spin Palace scam.
Rewards & Loyalty Program - A comprehensive VIP scheme
As well as the current Spin Palace sign up bonus that we mentioned earlier in this Spin Palace review Canada, there is also a Spin Palace bonus offer that gives you ongoing rewards.
Basically, frequent play earns you Loyalty Points at a rate of 1 point for every $10 you spend. You can then redeem 100 Loyalty Points for $1, which is credited to your bonus account – though the minimum number of points required to cash in is 1000.
As you accumulate points, you also ascend through the six Loyalty Levels – from Bronze to Privé. Each of these levels unlocks its own set of unique rewards, and the closer you progress to the Privé level, the more personalised the rewards become – faster withdrawals, invites to exclusive events such as 5-star hotels and luxury getaways, VIP tournament participation, access to a dedicated support team, and even faster point-earning potential, amongst others.
You don’t need a Spin Palace bonus code to take part in this loyalty program, as you are automatically entered into it as soon as you create an account. And best of all, once you create your account and make your first deposit, you receive 2500 Loyalty Points to get started.