This part of our review is going to split into two different sections, starting with the NEO.bet bonuses. Why? Well, we always start our reviews – from our Betway review to our King Billy review – with the welcome bonus where possible. The other side of the NEO.bet bonus will become clear shortly.
Another small note before we begin, any and all discussions on terms and conditions – whether it’s a NEO.bet welcome bonus or wagering requirements – are intended simply as an overview. So, always check them out yourselves for the full details on this starter bonus.
This starter bonus offer for new customers is a $200 welcome package. It’s split across your first three deposits. The first bonus amount is a 100% bonus up to $200 and the second and third are 50% up to $50. There’s no set minimum as far as we can tell.
Importantly, you can use credit card, paysafecard, MuchBetter, INTERAC Online and INTERAC e-Transfer all as deposit methods for this bonus. The wagering requirement is 5x and the minimum odds is 1.5 for bonus funds to be credited to your account. This is true of all three deposits. No NEO.bet bonus code has been noted at this time.
Those last two terms, we think, are what really make this promotion exceptional. So many examples from competitors heavily restrict the kind of deposit methods that can be used and it severely limits their appeal. As you can see, this is clearly not the case with NEO.bet. This promotion shows they have a respect for the diversity of their audience which few others do.
The wagering requirement and minimum odds are simply excellent. They mean that ordinary users can enjoy the bonus without having to be a high roller, while also having the scope to please those who wish to bet more.
You also have 100 days to meet these first deposit offer requirements, which is once again very reasonable. This is a NEO.bet offer with serious credentials and can provide legitimate, tangible value to a huge audience. As always, check the terms yourself – you never know, they may utilize a NEO.bet promotion code in the future – but as it stands, this is a very promising start.
Other NEO.bet welcome bonus & free bet offers
Onto the other NEO.bet offers. Well, here’s the thing, the reason we said we’ll be splitting this part of the review is that they’re actually personalised to your account. We think this is a great mix. You have a solid first deposit promotion to attract new players and then a more individual approach for long-term users.
It does, however, mean that we can’t provide any specific analysis on any other NEO.bet bonus code offer because we don’t know what they are. We don’t know if you’ll need any other NEO.bet offer code, for instance. We can say though that we do like a personalised approach, where you receive your offer options through your preferred contact details. In addition, they have an excellent reputation and the terms we can see are excellent, so there’s every reason to be optimistic. It’s a great start to our NEO.bet review.
NEO.bet pulls off something quite special in terms of design. It manages to appear warm and welcoming, while also balancing the immense amount of information that’s required from a betting site of this size. We often say – and will in this part of our NEO.bet review – that looks are subjective, but we do think that this site design will have many more fans than detractors.
What is not subjective is their simply excellent structural integrity. Whether you want to know the spread or if there’s any bonus code you need to know, you’ll easily be able to find it. Structure in design is something people often overlook but it really is a vital part of your experience. If you can’t, for instance, find the ComeOn bonus code or Betway welcome offer, you can’t enjoy them. The same logic applies here. This is also backed up by technical excellence, which means that everything is easy to use and navigate, including vital functions like live betting and the banking process.
What about a mobile app?
In addition, there’s also dedicated mobile app available on both iOS and Android. Both work beautifully, representing a perfect miniature mobile version of everything that makes the desktop site so great. This is a triumph all round, we’d say.
We spend a lot of time reviewing sites – asking ‘is 188bet legit?’, seeing if ComeOn lives up to the hype and, of course, providing this review. We cannot tell you how much joy it brings us when payment methods and deposit options are provided in a clear and concise way. It makes it so much easier not just for us to explain to you, but for you to understand all of your options comprehensively.
For the Canadian market, the following payment methods are available: MuchBetter, INTERAC e-Transfer, INTERAC Online, Express Connect (once again showing their commitment to the Canadian market), Visa/Mastercard, Klarna, Paysafecard, Skrill, Neteller, Bank Transfer and Neocoin. All deposit options are credited immediately and none have fees, with the exception of the flat 3% rate from Neteller and Skrill. Minimum deposit and maximum deposit ranges from between $10 and $2,500.
Minimum withdrawals generally begin at $20 and go up to several thousands of dollars depending on the payment type. Most take between 1-3 days. This is a great selection – one which will provide an enormously broad audience, with reasonable terms throughout. Only a lack of cryptocurrencies should create limitations.
If you want to know more about a specific payment option, all the information you should need is available on their Payment Options page, which is one of the finest we’ve ever seen. The only exception is what payment methods can be used on any given NEO.bet offer, as that can be found in those terms and conditions.
Following on from our praise of the Payment Options page in the previous part of our review is the fact that this site explains everything in great detail. All the dedicated pages to things like how bonuses work and responsible gaming, alongside their FAQ, terms, and customer support pages, are all world-class.
That’s a big part of customer service and one that is often overlooked. Ideally, if you want to find out about something, like a NEO.Bet promo code, you should be able to find what you need without actually contacting the customer service team.
However, if you do – and no Help section is good enough to mitigate the need of a team – there’s live chat available from 7.30am to 11.30pm CET. They say they try to respond in five minutes but in our experience, we got helpful responses pretty much instantly. There’s also a callback service if you want to talk to someone directly and an email service if you want a more permanent record of your interaction.
There’s also an international team available, although our understanding is that the languages available do vary based on which staff are available, which is understandable. However, Dutch is available as an option at all times. Put simply, the customer service at NEO.bet is excellent from top to bottom.
Just as was the case with the payment options earlier in this review, NEO.bet wears its credentials on its sleeve. In this regard, that would be its license from the Malta Gaming Authority, in case you had any doubts regarding their legitimacy. Although not relevant for the Canadian market specifically, it’s worth pointing out that they are one of the first sportsbooks to receive a German license, another example of their excellence.
What about responsible gambling?
On top of that, they have one of the most comprehensive information sections on responsible gaming we’ve ever seen, including specific pages on limits, self-exclusion, self-assessment and gambling therapy.
We view your security as more important than any other element – more than any NEO.bet offer page or design. As such, our expectations in this regard are very, very high. We’re happy to say that even with that in mind, our NEO.bet review is a very positive one.
As so much of the NEO.bet bonus philosophy is personalised, you could say that the entire strategy is a kind of loyalty program. However, just as we can’t guess any future NEO.Bet promo code, we can’t consider their individual quality. There’s also nothing we would view as a traditional rewards and loyalty program, as we would define them, at NEO.bet right now. We don’t consider this as too big a negative though, considering their general approach to bonuses.