Experienced writer specialising in all forms of gambling
Experienced writer specialising in all forms of gambling
Ben Tremlay is an established writer with a long portfolio of impressive work behind him. Having graduated from university with a degree in Journalism, his writing career began with him contributing to a number of blogs across a variety of subjects and for a variety of clients. As his experience as a freelancer grew, he was soon able to leave aside the hotchpotch topics and instead focus on assignments related to gambling and – particularly – bookmakers; the subject which has always been a key interest, and remains so to this day.
Ben continued to write about gambling for five years, building his knowledge base along with his ability to write the kind of content that shines on the web. Thanks to his way with words and incredible knowledge of the betting industry, he was a natural choice as Betastic’s contributing editor, with a particular focus on producing some of the best bookmaker and casino reviews you could ever hope to find online.
Based in Vancouver, though originally from just outside of Winnipeg, Ben spends his time away from a keyboard playing amateur soccer, hiking when the weather permits, and utilising his knowledge of the game to host regular poker nights with friends and family.
The first impression of NEO.bet is a very positive one. The huge selection of markets is meticulously put-together and beautifully presented. The NEO.bet bonus is immediately tempting to newcomers, advertised against the crisp, colourful good looks of the site.
We hoped that our NEO.bet review would see them back up this great first impression, but even we didn’t anticipate just how beyond our best expectations they would go. Make no mistake, we’ve looked at many operators and few can match NEO.bet in terms of the quality of a sportsbook. Why were we so impressed? You’ll have to keep reading to find out.
This part of our review is going to split into two different sections, starting with the NEO.bet bonuses. Why? Well, we always start our reviews – from our Betway review to our King Billy review – with the welcome bonus where possible. The other side of the NEO.bet bonus will become clear shortly.
Another small note before we begin, any and all discussions on terms and conditions – whether it’s a NEO.bet welcome bonus or wagering requirements – are intended simply as an overview. So, always check them out yourselves for the full details on this starter bonus.
This starter bonus offer for new customers is a $200 welcome package. It’s split across your first three deposits. The first bonus amount is a 100% bonus up to $200 and the second and third are 50% up to $50. There’s no set minimum as far as we can tell.
NEO.bet promotional terms – Claiming the welcome bonus
Importantly, you can use credit card, paysafecard, MuchBetter, INTERAC Online and INTERAC e-Transfer all as deposit methods for this bonus. The wagering requirement is 5x and the minimum odds is 1.5 for bonus funds to be credited to your account. This is true of all three deposits. No NEO.bet bonus code has been noted at this time.
Those last two terms, we think, are what really make this promotion exceptional. So many examples from competitors heavily restrict the kind of deposit methods that can be used and it severely limits their appeal. As you can see, this is clearly not the case with NEO.bet. This promotion shows they have a respect for the diversity of their audience which few others do.
The wagering requirement and minimum odds are simply excellent. They mean that ordinary users can enjoy the bonus without having to be a high roller, while also having the scope to please those who wish to bet more.
You also have 100 days to meet these first deposit offer requirements, which is once again very reasonable. This is a NEO.bet offer with serious credentials and can provide legitimate, tangible value to a huge audience. As always, check the terms yourself – you never know, they may utilize a NEO.bet promotion code in the future – but as it stands, this is a very promising start.
Other NEO.bet welcome bonus & free bet offers
Onto the other NEO.bet offers. Well, here’s the thing, the reason we said we’ll be splitting this part of the review is that they’re actually personalised to your account. We think this is a great mix. You have a solid first deposit promotion to attract new players and then a more individual approach for long-term users.
It does, however, mean that we can’t provide any specific analysis on any other NEO.bet bonus code offer because we don’t know what they are. We don’t know if you’ll need any other NEO.bet offer code, for instance. We can say though that we do like a personalised approach, where you receive your offer options through your preferred contact details. In addition, they have an excellent reputation and the terms we can see are excellent, so there’s every reason to be optimistic. It’s a great start to our NEO.bet review.
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Usability, Look & Feel - Fantastic website and mobile app from NEO.bet
NEO.bet pulls off something quite special in terms of design. It manages to appear warm and welcoming, while also balancing the immense amount of information that’s required from a betting site of this size. We often say – and will in this part of our NEO.bet review – that looks are subjective, but we do think that this site design will have many more fans than detractors.
What is not subjective is their simply excellent structural integrity. Whether you want to know the spread or if there’s any bonus code you need to know, you’ll easily be able to find it. Structure in design is something people often overlook but it really is a vital part of your experience. If you can’t, for instance, find the ComeOn bonus code or Betway welcome offer, you can’t enjoy them. The same logic applies here. This is also backed up by technical excellence, which means that everything is easy to use and navigate, including vital functions like live betting and the banking process.
What about a mobile app?
In addition, there’s also dedicated mobile app available on both iOS and Android. Both work beautifully, representing a perfect miniature mobile version of everything that makes the desktop site so great. This is a triumph all round, we’d say.
Payments - A good choice of payment method options
We spend a lot of time reviewing sites – asking ‘is 188bet legit?’, seeing if ComeOn lives up to the hype and, of course, providing this review. We cannot tell you how much joy it brings us when payment methods and deposit options are provided in a clear and concise way. It makes it so much easier not just for us to explain to you, but for you to understand all of your options comprehensively.
For the Canadian market, the following payment methods are available: MuchBetter, INTERAC e-Transfer, INTERAC Online, Express Connect (once again showing their commitment to the Canadian market), Visa/Mastercard, Klarna, Paysafecard, Skrill, Neteller, Bank Transfer and Neocoin. All deposit options are credited immediately and none have fees, with the exception of the flat 3% rate from Neteller and Skrill. Minimum deposit and maximum deposit ranges from between $10 and $2,500.
Minimum withdrawals generally begin at $20 and go up to several thousands of dollars depending on the payment type. Most take between 1-3 days. This is a great selection – one which will provide an enormously broad audience, with reasonable terms throughout. Only a lack of cryptocurrencies should create limitations.
If you want to know more about a specific payment option, all the information you should need is available on their Payment Options page, which is one of the finest we’ve ever seen. The only exception is what payment methods can be used on any given NEO.bet offer, as that can be found in those terms and conditions.
NEO.bet Customer Service - Great live chat options
Following on from our praise of the Payment Options page in the previous part of our review is the fact that this site explains everything in great detail. All the dedicated pages to things like how bonuses work and responsible gaming, alongside their FAQ, terms, and customer support pages, are all world-class.
That’s a big part of customer service and one that is often overlooked. Ideally, if you want to find out about something, like a NEO.Bet promo code, you should be able to find what you need without actually contacting the customer service team.
However, if you do – and no Help section is good enough to mitigate the need of a team – there’s live chat available from 7.30am to 11.30pm CET. They say they try to respond in five minutes but in our experience, we got helpful responses pretty much instantly. There’s also a callback service if you want to talk to someone directly and an email service if you want a more permanent record of your interaction.
There’s also an international team available, although our understanding is that the languages available do vary based on which staff are available, which is understandable. However, Dutch is available as an option at all times. Put simply, the customer service at NEO.bet is excellent from top to bottom.
License & Security - Top marks in our security test
Just as was the case with the payment options earlier in this review, NEO.bet wears its credentials on its sleeve. In this regard, that would be its license from the Malta Gaming Authority, in case you had any doubts regarding their legitimacy. Although not relevant for the Canadian market specifically, it’s worth pointing out that they are one of the first sportsbooks to receive a German license, another example of their excellence.
What about responsible gambling?
On top of that, they have one of the most comprehensive information sections on responsible gaming we’ve ever seen, including specific pages on limits, self-exclusion, self-assessment and gambling therapy.
We view your security as more important than any other element – more than any NEO.bet offer page or design. As such, our expectations in this regard are very, very high. We’re happy to say that even with that in mind, our NEO.bet review is a very positive one.
Rewards & Loyalty Program - What else is available?
As so much of the NEO.bet bonus philosophy is personalised, you could say that the entire strategy is a kind of loyalty program. However, just as we can’t guess any future NEO.Bet promo code, we can’t consider their individual quality. There’s also nothing we would view as a traditional rewards and loyalty program, as we would define them, at NEO.bet right now. We don’t consider this as too big a negative though, considering their general approach to bonuses.
When we talked about the design of NEO.bet, one of the things that struck us – alongside a lack of any notable NEO.bet promo code – was the sheer amount of content being delicately balanced on the homepage. This is largely because of the huge amount of betting markets that are available.
Right now, we can see dozens of markets for American football, basketball, table tennis, hockey, handball, snooker, combat sports and eSports all available. For football markets, there are close to 1,000 games being played, and it’s not even an especially busy time. These can’t all be coming from the major tournaments, so that means there’s plenty of scope for smaller leagues being covered here as well. In addition, the amount of markets per sport is absolutely monstrous. It’s an amazing level of variety, expertly presented. Plenty to use your first deposit offer on!
Odds - What are the NEO.bet odds like?
Obviously, the individual odds all depend on the specific market we’re talking about. We can say that we tested many and found all to be competitive to excellent. You can bet with NEO.bet safely in the knowledge that you’re getting a good deal on odds whatever your sporting preferences. NEO.bet also stands up pretty well to strong competition too, just check out our Interwetten review to make a comparison.
Live Betting & Streaming – Fantastic live sports betting
We would be remiss at this part of our review if we didn’t mention again the excellence of the site design because of how much this improves the live betting experience. Great design means you can enjoy a seamless live experience. It’s smooth and fast updates means that you never miss an opportunity and the market variety managed to stand up to the excellence of the pre match offerings.
The only negative here is a lack of live streaming, which is unfortunately just beyond the logistical capabilities of many operators. They do the best they can to make up for this in every other regard, though, including updating graphics following the match.
Limits - What are the betting limits?
Much like the betting odds, limits largely depend on the individual market as bookmakers, naturally, utilise them based on the popularity of the markets. This means that generally, the more popular a sport is, the larger the maximum limits will be. You’ll see exactly what we mean if you read our Betsafe review and then make a direct comparison between the two.
Another possibility is that limits are based on your account, either imposed by the operator or by yourself through self-restriction features. Of course, this means we can’t give you a definitive maximum limit, but we can say they’re generally high enough to not be a concern.
Product Summary - An incredible sportsbook offering
Well, they certainly stuck the landing. NEO.bet offers a fantastic sportsbook here that perfectly builds upon the foundational elements discussed earlier in this NEO.bet review. The amount of markets are absolutely vast and everything is done to make understanding and utilising them as easy as possible. Quantity and quality are the cornerstones of what makes this sportsbook such an exceptional one.
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Overall Conclusion - Great bonuses and a quality sportsbook
We’ve been consistently blown away throughout this NEO.bet review. We’re not surprised they’re one of the first German licensed sportsbooks – they’re exceptional in so many different areas, we can’t think of many better candidates. World-class design plus unshakeable security credentials, a fantastic bonus welcome package, and top-tier customer service craft the perfect platform for their sportsbook.
NEO.bet Review FAQ
✅ Is NEO.bet legitimate?
💰 Are there any bonus bets available at NEO.bet?
Nowadays, there are so many different betting sites to choose from that it can be difficult for one to stand out. In order to attract new customers, many operators will offer generous welcome bonuses and promo code offers to new players who register an account. However, it’s also important that operators reward existing customers with a selection of valuable and creative promotional offers, such as bonus bets. We analyse the promotional selection, as well as taking a look at the casino bonus terms and conditions of bonus bets, so you can know whether they really give you more bang for your buck.
⚽What sports markets can I bet on at NEO.bet?
When it comes to a quality sportsbook, having a wide selection of markets is crucial. Everyone has different preferences when it comes to sports, after all, so whether it’s football, hockey or eSports, we always check for in-depth coverage of events. At Betastic, we also ideally like to see good variety within each sport, with various tournaments and new events from all sizes across the world being available. In addition, we also assess the different ways you can wager on that sport to ensure you have plenty of ways to bet.
🏈Is live betting available at NEO.bet?
Alongside a varied pre-match offering, many customers also look for the option to bet live when choosing their ideal sportsbook site. Live betting can add extra intrigue to sports events and can provide a new betting experience. In our sportsbook reviews, including this analysis of NEO.bet, we’ll check for any live coverage and see how these live markets stack up to their offering in terms of variety and competitive odds.
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