LeoVegas Review: Bonus Offers & Free Spins
We’ll kick off our Leovegas Casino Review by taking a closer look at the Leovegas sign up bonus! But before we do that, we’d just like to say that we always recommend comparing every operator with a competitor, so please make sure that you read our Karamba review and also check out the Unibet bonus to put things in perspective!
We have an exclusive LeoVegas welcome offer casino offer for our customers. You can claim a 100% matched deposit bonus of up to $1,000 plus up to 200 free spins on Book of Dead extra. Unfortunately, this offer is not available for Ontario players. As with any casino bonus, there are some steps and conditions involved in order to claim your offer. To make things a little easier, we’ve put together a quick step-by-step guide on claiming.
The bonus is not one lump sum though. Instead, it is distributed over the course of your first three deposits:
- 1st Deposit: 100% up to $500 + 100 free spins (20 spins per day over five days)
- 2nd Deposit: 100% up to $250 + 50 free spins (10 spins per day over five days)
- 3rd Deposit: 100% up to $250 + 50 free spins (10 spins per day over five days)
How to claim the LeoVegas welcome bonus and get your free spins
- Download the LeoVegas App or go to the websites and click “Open Account”
- Before filling out the online registration form select the “Casino Welcome Offer”
- Verify your registration using the LeoVegas offer code sent to your phone and email address and you’ll receive your allotment of sign-up free spins.
- Go to the “My Offers” page in your account and click on the “Deposit” button to activate your welcome bonus and free spins. You’ll have 7 days from this date to cash in any winnings from your bonus and 3 days to play through your free spins.
- Make your first deposit between $10 and get 20 free spins instantly!
- Wager your deposit amount x20 – you can see when you’ve met this as the bar on the deposit card will be full
- Click “Claim” on your offer card to get your free spins deposited into your account.
- The welcome offer must be claimed within 60 days of registering your account.
Please note: As this is a review for Canada, all of our prices will be in Canadian Dollars unless otherwise stated.
What about sports fans?
Sports fans can pick up a deposit bonus worth up to C$1,000 and a $75 free bet – depending on how much you initially deposit. It’s a similar set-up to the casino bonus, with a tiered system for rewards:
- Tier 1 – Deposit $10-49 – Get 100% of your deposit matched
- Tier 2 – Deposit $50-99 – Get 100% of your deposit matched and a $10 free bet
- Tier 3 – Deposit $100-249 – Get 100% of your deposit matched and a $25 free bet
- Tier 4 – Deposit $250-10,000 – Get 100% of your deposit matched (up to $1,000) and a $75 free bet
The sports bonus is subject to 5x wagering of the deposit amount, and customers must bet on events with odds of 1.8 or higher. You have 14 days to claim the bonus, and a further 7 days to wager.
Usability, Look & Feel - A bright and fun online casino
For this section of our review on LeoVegas we tested their website as well as the app.
Both the website and the app are brightly coloured without being too gaudy; the principle colour of their branding is a sort of sunburst orange, which conjures up images of the sunrise in the Lion King – fitting for the “Leo” element of the name. The background on both the website and app changes with the theme of the games featured in the sidebar, which can be a bit much at times but thankfully doesn’t become too much of an eyesore.
In terms of usability, both the website and the app are almost seamless – everything is where it should be, it’s easy to navigate and, should you fail to find something, the search bar is there to help you. During our casino review, we found that the different types of games available are neatly displayed in the top menu, and the “Play Now” button is always clearly available in the top right-hand corner.
LeoVegas is definitely mobile friendly
The one downside in this part of our review, is that the website has clearly made off the back of the mobile app – and it shows. Almost none of the LeoVegas web pages have been readjusted to fit the big screen, meaning there’s a lot of side space and the practicality of the bigger screen is lost.
Payments - Lots of choices at the LeoVegas online casino
LeoVegas deposits can be made using the following payment methods: Visa/MasterCard, iDebit, InstaDebit, Paysafecard, MuchBetter, Bank Transfer, & Interac. The minimum deposit amount is just $10 and all deposit methods are compatible with the promo Code offer.
All of these banking methods can also be used to make withdrawals as well, however as is always the case with online casinos, it’s advisable to use the same payment method for your fund withdrawals as you did for your deposits – otherwise it can involve extra questions and an unnecessary prolongation of the withdrawal process. LeoVegas’ withdrawal time for all payment methods is 1-5 days.
As this is a review for Canada, we should warn of a small problem you may encounter in this country. Some Canadian banks don’t accept funds from online casinos as part of their policy, so check with your bank to see if this is the case. If your bank doesn’t accept online gambling funds then consider setting up and using iDebit or InstaDebit instead.
Customer Service - Excellent 24/7 customer support
When it comes to customer support, LeoVegas is pretty solid as they offer 24/7 support to all of their customers worldwide via their live chat and email. Before even needing to contact them, it’s definitely worth checking out their extensive online casino help center, where you can find plenty of information on deposits, withdrawals and promo terms & conditions. The only real drawback here is that there is no contact phone number available for Canadian customers, but as long as you’re happy typing rather than talking, that shouldn’t be a problem. They do have a phone line, but it works in European time and therefore should be a last resort for Canadian customers in our opinion.
The online casino live chat can be found in the bottom right-hand corner of the website and app and has pretty quick response times. They have some preset questions you can just click to ask and, if you want to be more general, you can simply type in the broad category that your enquiry is about and someone will get back to you. Another plus is that you don’t have to be signed into a LeoVegas account to use the chat so you can ask them everything you want to know before taking the plunge and signing up. Customers from Quebec are in luck as well, as their Canadian customer service is also available in French.
Their email customer support is also up to a very good standard however it has much slower response times than the live chat, which we would no doubt expect. We’d only recommend using email support if you have to send over any files or documents or for a long-running issue where a specific team member is dealing with your case.
License & Security - Licensed by Malta & the UK Gambling Commission
Now comes the time in our review to answer that all-important question:
“Is LeoVegas Reliable?”
In a nutshell yes, it most certainly is. Leo Vegas is licensed and regulated by the Malta Gaming Authority, which is one of the most highly regarded gaming and gambling licences in Europe. The safety and legitimacy of LeoVegas is further cemented by their eCOGRA certification. eCOGRA is a UK based organization that was launched in 2003 and is an internationally approved player protection and testing agency that regulates the gambling industry. To back up these already solid credentials, LeoVegas has won several EGR Operator Awards and has an excellent track record.
Leo Vegas Review: What else is offered?
LeoVegas go the extra mile when it comes to responsible gambling as they have a dedicated additional website for responsible gaming called leosafeplay.com, where players can read all about responsible gaming, fill out a self-assessment form and even implement a range of responsible gaming tools. The responsible gaming tools allow users to set limits on things such as deposits, losses, and session times to name but a few. Additionally, players can also view their own playing history, set time alerts and pause their account.
Rewards & Loyalty Program - What LeoVegas offers are available for loyal players?
We spoke earlier about the LeoVegas welcome bonus, but that’s not the only promo that’s available. Click on the “Promotions” tab to find all of the offers that are available just now.
LeoVegas VIP Experience
With LeoVegas, customers can opt into the VIP experience by accepting the invitation from them. Their VIP system is points-based and has 10 levels – you can see from the loading bar in your account which level you’re on and how far you have to go to reach the next level.
VIP benefits and rewards include the monthly VIP prize draw, invitations to exclusive VIP events, dedicated account managers, birthday offers, a personal payment & withdrawal service and more. The VIP system is free to opt into and, if they’re true to their word they should only contact you when they have something that might be in your interest, such as an exclusive LeoVegas offer code or an event invitation.