Ice Casino Canada Review and Ratings for 2024

Online casinos across the world offer welcome bonuses as a means of appealing to new customers. Given that the online casino market is a crowded one these days, operators are under pressure to stand out more than ever before. This is great for us as consumers, as the quality of bonuses available with the top online betting sites is only getting better.

The two most popular types of online casino bonuses are deposit matches and free spins – and Ice Casino has decided to offer you both. That’s right, we can exclusively reveal in this Ice Casino review that the current welcome bonus can get you up to 200% in bonus credit as well as up to 20 free spins on Big Bass Bonanza. You can claim an Ice Casino bonus on your first deposit with a minimum requirement of €10.

With maximum deposit bonuses ranging between €300-€700, this is definitely a casino bonus that will suit the high rollers amongst you as well. The wagering requirement is x40 for your bonus credits and x35 for free spins. In comparison to similar bonuses on the market, these are fairly reasonable conditions.

Unsurprisingly, the first thing that strikes you about the Ice Casino website is that they have definitely stuck strongly to the theme. Imagery alluding to a fantasy ice world can be found everywhere – though picture it as more of a mystic evil Ice Queen feel than a fluffy Winter Wonderland. The predominant white background is complemented well by various shades of icy blue.

However, the most important thing about this section of our Ice Casino review is the actual functionality of the website. We’re pleased to inform you that this site is extremely simple to use and navigating it could not be easier. We found the platform to be user-intuitive from the get-go, and it took us no time at all to get to grips with things here. Even if this is your first time on an online casino website, you should have no problems with this one.

Mobile gameplay at Ice Casino

When it comes to mobile play, there is a slight setback in this section of our Ice Casino review, as there is no dedicated mobile app. However, the website and most of the games have been optimized for mobile gameplay. This means that most of the games here can be played without the need to download. There is no sports betting platform here, but you can check out the best new sportsbook operators right here at Betastic if that’s what you’re looking for.

This part of our Ice Casino review is going to be very positive, as there is a massive range of options at your disposal when it comes to funding your account and making withdrawals. It’s not all about quantity though, and we were pleased to see that the quality is there as well. All of the available payment methods are considered to be trustworthy providers in the finance industry.

Deposits

All in all, there are over 20 different deposit options that can be used to fund your Ice Casino account. However, we should point out that some payment methods are specific to certain countries. For example, Interac and iDebit can only be used by players in Canada. Deposits should be processed instantly and no fees are charged by the casino at all.

Withdrawals

When it comes to withdrawing funds from your Ice Casino account, you have more than ten options available to you. Withdrawing to your debit card or using wire transfer can be a little bit slow – up to four business days. However, e-wallets and prepaid card withdrawals should be much quicker. Ice Casino has a reputation for being one of the best online casinos that payout, and we definitely found there to be some truth to that.

There’s more positivity in this part of our Ice Casino review, as you can reach the customer service team 24 hours a day, seven days a week. The best way to reach the customer service team is via the live chat function, which can always be opened by clicking the icon on the top right-hand side of your screen. Once opened, a widget will appear on the bottom right of your screen.

Ice Casino keeps and allows you to access your dialog history, so if you get cut off or have to raise a past issue with a different customer service agent, you can do so easily with a solid reference point. Overall, we were very impressed with the customer service offered here and Ice Casino reviews from other players also appear to be largely positive in this respect.

As well as being able to interact freely with the customer service team at Ice Casino via live chat, you can also reach out to them via email. We tested out the support email address on a handful of occasions, and always received a response within 24 hours. Naturally, you will find that response times tend to be slower at 3 am than at 3 pm.

Our Ice Casino review found that the main company behind the operator is based in Cyprus. However, the gambling operators run through a sister company that is based and licensed in Curacao. This means that Ice Casino is 100% legit in countries where the Curacao license is accepted. The top sports betting sites and online casinos generally have a UKGC or MGA license, and so we would like to see Ice Casino gain one of these in the future.

When it comes to matters of your online security, we were very satisfied with what we found when doing our research for this Ice Casino review. Ice Casino is McAfee Secure and is a member of eCOGRA, the online gambling industry’s first-ever self-regulation system. Additionally, Ice Casino also uses the FS AntiFruad Tool as well. Transactions are encrypted and all of the payment methods available on the site are safe. We also read through the terms and conditions and the privacy policy and found no red flags that were worth raising.

Ice Casino has a tiered loyalty program with a total of ten levels. As is the case with the majority of VIP programs of this type, you climb up the levels via a points-based system. The good thing is that our Ice Casino review found that your points ratio gets better as you climb up the tiers, making it easier to progress.

The benefits of being an Ice Casino VIP are fairly straightforward, you get weekly reload bonuses and cashback that increases in percentage every time that you reach a new level. At level one, you start off receiving a 10% weekly reload bonus alongside 3% cashback. This increases steadily as you move up each level, ultimately maxing out with a 90% weekly reload bonus and 12% cashback.

Other existing customer bonuses

As well as the VIP and loyalty program, you will also find plenty of bonuses and offers that are available to all existing players at Ice Casino. To find these, all that you have to do is click on the “Promotions” tab at the top of your screen – trust us, you really can’t miss it! Here you will find promotional tournaments, free spins, summer bonuses and drops and wins.