Bonus Offers - Welcome bonus worth up to $150 & free spins
We’d be remiss if we failed to mention the fantastic bonus in our CasinoLuck review Canada. As it stands, new customers can receive a CasinoLuck bonus of up to C$150 + 150 free spins. With a simple CasinoLuck deposit of C$20 or more, you can double your funds and receive spins to play on Book of Dead. Wagering requirements for the actual bonus is set at 35x the bonus. Keep in mind that different games contribute different percentages to the overall requirement. It’s imperative to check which games are included before embarking on fulfilling the requirements. Winnings made from a bonus cannot exceed $100. There are additional terms that apply. However, the most notable only apply to UK residents. So, you’re in the clear!
In the second installment of the CasinoLuck sign up bonus is a 50% reload bonus up to C$50. This comes as a “Day 2” bonus and can be claimed after the first. This is a nice touch to an already generous bonus offer. With these two installments that make up the entire welcome package, you’ll be able to experience the full extent of the CasinoLuck platform. There’s no need to apply a CasinoLuck bonus code either. Once you deposit funds, your CasinoLuck bonus will appear in your account automatically. Love bookies with bonuses? Check out our RedBet review.
Usability, Look & Feel - A lot going on, but simple to navigate
The first impression of the official website was underwhelming. It feels as if it’s not as streamlined as it could be. Certainly, a little bulky. However, these are small things that can be rectified without much effort. The usability of the website is good. You can click on the drop-down menu which is located in the top-left of the corner. You’ll find an option to Login. You can find the latest Promotions or visit the Exclusive Club. Click on Game Search for the entire selection of CasinoLuck casino games.
The landing pages load quickly and are filled with sufficient information pertaining to each relevant section of the platform. You can even change the language settings. Choose between English, German, Norwegian, and Finnish. We suspect English will do the trick though. What does impress us about the site is that it’s not overly crowded. You can quickly identify what you’re looking for and this provides for easy navigation. All in all, the usability passes the test. Added to which, if you were wondering, “Is CasinoLuck reliable?” then you can rest-assure they are.
Providers have realized that it is vital to roll out an app in conjunction with the standard website. Many punters prefer to gamble via their mobile devices. This allows for ease-of-access and betting on the go. You never have to miss out on the latest game again. If you’re commuting to work on the train or stuck in a queue, a mobile gambling app allows you to enjoy the perks of gambling without having to wait until you’re home.
CasinoLuck has designed an in-browser app for customers. Although there is no native app for iOS users, the CasinoLuck app will run on most devices. Android users will find it most convenient while iOS users can still use the app via their web browser. The actual app is quite basic but provides access to over 200 casino games. You’ll also be able to check out the latest promotions and deposit or withdraw funds. The desktop site does offer the full range of services with over 1,200 games at your disposal.
The best way to download the app is by visiting the official website or typing in the CasinoLuck app into your web browser. Follow the prompts and you should have it installed in no time. Do keep in mind that you will not find the app in the App Store.
Payments - A great choice of 20 banking methods at CasinoLuck
Is CasinoLuck reliable when it comes to secure payment methods? Yes, they definitely are. With 20 payment methods available to customers, you’ll never have to scramble to top up your account. For our Canadian friends, although there are 20 payment methods, not all of them will accept payments made in CAD. If you prefer to make payments in your local currency, then it’s important to make use of the methods that provide this service. Below, we will outline all the payment methods on hand and focus on those that allow for transactions in CAD.
- Bank Transfer
- Skrill 1-Tap
- Rapid Transfer
For customers who prefer to make CasinoLuck deposits in CAD, one of the following options can be used. Check out the associated waiting times for each method to avoid disappointment or confusion upon depositing or withdrawing. CasinoLuck withdrawal times tend to vary.
- Visa and Mastercard – Deposits: Instant/Withdrawals: 3-6 business days
- ecoPayz – Deposits: Instant/ Withdrawals: 3 business days
- Interac – Deposits: Up to 24 hours/Withdrawals: N/A
- MuchBetter – Deposits: Instant/ Withdrawals: Instant
- Instadebit – Deposits: Instant/ Withdrawals: N/A
CasinoLuck does not charge a processing fee for deposits. However, your chosen payment provider might. It is best to check with the company handling your affairs as to their policy. To avoid CasinoLuck withdrawal times, make use of MuchBetter, optimizing your transaction speed.
Customer Service - An in-depth FAQ, but a support team is on hand too
The strength of a customer service department is a sure sign as to whether the provider is serious about its clients. Is there a CasinoLuck scam in the making? Finding out the customer service reviews and available lines of communication will tell us more. CasinoLuck states that their team is available from 8am to 1am CET. For a total of 17 hours a day, you can get in contact with a CasinoLuck representative. If you need a query answered or technical support, don’t hesitate to ask.
First and foremost, there’s a FAQ section complete with all the most common questions. You are more than likely able to find your query under one of the FAQ sub-sections. You can also make use of the live chat function. Find the orange CHAT WITH US button located in the middle-right of the page. You will be required to provide your details (name and email). This allows for a more streamlined support system and speeds up the entire process. You can also get in touch via email. Click on the Help button and follow the prompts.
In conclusion, is it a CasinoLuck scam? Certainly not! There is a strong support base for customers and this is a reflection of their commitment to overall customer service and satisfaction. The next part of our CasinoLuck review Canada is going to take a look at whether a CasinoLuck fraud occurrence is likely. With the correct licenses, we can rule this out. Our Guts review outlines another bookmaker that can be trusted.
License & Security - Licensed by both the UKGC & MGA
The world of online gambling might have an abundance of operators. At times, it might feel that the market is unregulated and open to exploitation. However, regulators have managed to impose strict gambling laws. Each operator who owns a valid license, must adhere to the rules and regulations. These rules are put in place to protect individuals such as yourself. So, if you’re ever unsure as to the credibility of an online bookie, try and find out whether they hold a license from a reputable authority. You won’t have to do so when it comes to the operators advertised on Betastic.com. We’ll do that for you.
CasinoLuck holds a valid license under Maltese law. They are a fully licensed operator under the Remote Gaming Regulations and are regulated by the Malta Gaming Authority. In the UK, they hold a license issued by the UK Gambling Commission. Their physical offices are registered and subjected to regulatory oversight. Is there a CasinoLuck fraud on the horizon? We think not. The fact that they hold valid licenses and adhere to gambling regulations, means they are a safe bet.
In addition to the regulatory oversight, CasinoLuck provides a secure gambling platform. All of your data is securely encrypted. With the latest SSL technology, your information is not accessible to third-party goers. Our CasinoLuck review Canada is happy to announce the legitimacy and credible nature of CasinoLuck.
Rewards & Loyalty Program - Join the CasinoLuck exclusive club!
When it comes to rewards, CasinoLuck is an industry-leading innovator. Aside from the standard CasinoLuck sign up bonuses and promotional offers, you’re in for an enthralling adventure with the CasinoLuck exclusive club. The exclusive club is a multi-tiered rewards system with fantastic CasinoLuck bonuses up for grabs. The club is made up of different loyalty levels. From New Member all the way through to Prestige. With 5 different loyalty levels in-between, you’ll be hard-pressed to find a more exciting VIP scheme. As you accumulate points, your status will increase. With every new loyalty level, comes a host of benefits and exclusive offers. You’ll even receive a personal account manager and monthly cash back once you attain the Platinum level or higher.
You can redeem your reward points for a dizzying number of unique CasinoLuck bonuses. Make sure you read the full terms and conditions before signing up. We always recommend you do so just to cover all your bases.